Does IntelliZoom Really Pay In 2023? (Up-To-Date Review)

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If you’ve wandered down the online earning rabbit hole, you may have encountered user testing as one of your options, leading you to IntelliZoom. If you want to get paid in 2023, completing simple reviews for a fair amount of money sounds like a dream come true.

IntelliZoom does really pay in 2023, but only a little. If you want to make pocket money, then IntelliZoom can work for you, but if you want to make decent earnings from user testing, you can sign up on other user-testing freelance sites as well, like Userlytics and UserTesting.

To ensure you spend your time wisely, you should look at a few things before becoming an IntelliZoom Panel tester. To help you make an informed decision, we’ve covered all the aspects that could influence your journey with them, from money to the actual work.

Is IntelliZoom Legit?

IntelliZoom is definitely a legitimate company branching from UserZoom. UserZoom is known to work with big clients like Amazon and eBay, so the trustworthy aspect of working for the sister company is ticked off. IntelliZoom used to be named YouEye and changed names in 2016 when it was acquired by UserZoom.

The CEOs of the company are the well-respected Alfonso de la Nuez and Daniel Fishback, if that helps put your mind at ease. UserZoom and IntelliZoom have an online presence and many client and employee reviews to back up their authenticity. Working online can be risky, so being cautious about scams is necessary.

Some may claim IntelliZoom is a scam because, like other freelance user testing platforms, payment for testing is not guaranteed due to possible rejection after quality and tester-suitability screening. Although you may lose some time and effort with IntelliZoom if they don’t accept your test, they remain legit.

Before you decide if IntelliZoom is worth it for you, you should have a look at the following:


What Is IntelliZoom?

IntelliZoom is a user-experience testing service that connects clients with freelance testers within the desired demographic. Freelance testers help assess software, websites, applications, and other user interfaces for clients, giving them real-world feedback on what works and what elements can improve.

You may think of IntelliZoom as a survey site, but they are different in the way that you need to review rather than answer questions and pass a test before you can join. Testers must share their experience of the product being analyzed and offer valuable insight.

If the information you provide is not comprehensive or helpful, you may not get paid for the test, hindering the opportunity for more tests.


How Does It Work?

As a freelance IntelliZoom tester, you use IntelliZoom on your computer or mobile browser to complete small reviewing tasks to help with market research or participate in more comprehensive studies.

In full studies, you must record yourself, sometimes with video, and follow prompts to give a full review of the client’s user interface. Tasks and studies can take between 10 and 20 minutes.

To become an IntelliZoom Panel tester, you must:

  • Be at least 18 years old, and US citizens must be 21.
  • Reside in the US, UK, Spain, or Germany.
  • Be fluent in English or Spanish.
  • Be comfortable with recording your voice and face.
  • Have a distraction-free well-lit workspace when video recording.
  • Be able to share thoughts comprehensively during testing.

You’ll need the following resources to complete tests and tasks:

  • Computer or desktop.
  • Inbuilt or external microphone and webcam.
  • Internet connection.
  • UserZoom eCertified testing software.
  • Working SMSs.
  • PayPal account.
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IntelliZoom has three kinds of paid tasks:

1. Tasks: These are random non-recorded activities you’ll need to complete and shouldn’t take more the 10 minutes. You might just need to click around on a few things, like finding out how to make a booking. You might need to answer a couple of questions too. You get paid about $2 for tasks like this.

2. Card sorting: This type of market research is where you get a list of words to sort into categories so clients can understand thought processes. Card sorting is usually worth $5 and takes up to 15 minutes.

3. Think Out Loud studies: You will record your actions and sometimes your face as you work through the given interface and follow instructions. Recorded studies earn you $10 and take 10 to 20 minutes to complete.

Signing Up

You’ll need your email to sign up and input some information, like your name and country. IntelliZoom will send you a confirmation email, and you’ll accept it. Accept the terms and conditions, and then it will lead you to your profile, where you need to answer questions about yourself so they can categorize your demographic for surveys and studies.

You’ll probably need to set aside about 15 minutes to get through all 39 questions. You don’t need to answer all of them if you don’t want to, but the more complete your profile is, the higher your chance of getting invites for studies, which can be scarce at times. Once you’ve filled in your profile, you’re ready to take a practice test.

profile categories

Practice Study

IntelliZoom requires you to take a practice study before you can participate in paid work. You’ll be prompted to download the UserZoom software, which will be necessary to record your activity while you review things.

The practice study is unpaid, but it will get you accustomed to having your face and screen recorded for actual studies and help prove your eligibility for more work.

The test will take you through various simple questions. The prompts will guide you to become a better tester and tell you exactly what kind of feedback IntelliZoom looks for. Be sure to express your thoughts clearly throughout the process, as they want to know how you think and interact with the study.

Unfortunately, if you fail the test, there are no retakes, so follow the instructions carefully, and remember to relax beforehand. The test is not at all difficult. They just want to make sure you’re not a robot and that you have valuable input other than, “This is nice.” Pro tip: explain the ‘why’ behind your thoughts.

The test takes around 20 minutes max, and you’ll receive an email confirmation in a week.


After IntelliZoom accepts you, you’ll receive invitations via email. You should accept and complete them as quickly as possible before someone else snatches the opportunity because they work on a first-come-first-serve basis.

Before taking the study, you must complete screening questions to determine if you’re the right fit. If you aren’t, you won’t get paid and can’t complete the test.

Answering Surveys

You get two types of surveys which are TOL and Non-TOL. TOL stands for ‘thinking out loud.’ When you take a Non-TOL task, you’ll complete simple activities that don’t require recording your screen or voice, like sorting cards into categories or answering questions after being presented with images.

You might also get Diaries, a long study that spans over a few weeks and has multiple tasks. TOL studies require you to record using the UserZoom software, and you’ll need to follow the prompts to review the user interface. When doing a TOL study, you’ll open the software and start the test.

You’ll be working with two windows during TOL studies, the large main window will be the interactive workspace that you’re reviewing, and the smaller one at the bottom has your instructions and the button to click “I’m finished.” If you aren’t happy with your video recording, click “I give up.”

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Read all instructions carefully, and be sure to express all your thoughts and reasoning. During recording, awkward silences are not recommended, so try to keep your speech flowing as you work through everything, providing as much information as possible.

How Much Can You Earn In IntelliZoom?

Now for the most crucial part: Money! IntelliZoom pays quite well compared to other user testing sites, ranging from $2 to $10. You’ll probably get $5 and $10 gigs. IntelliZoom is a side hustle at best, and here’s why:

Although IntelliZoom hands out a pretty penny, the likelihood of making enough money to quit your day job isn’t likely because of the low frequency of receiving invitations and making it through screening.

Your demographic plays a large role in frequency, as does your tests’ quality. Even if you complete a study, you may not get paid for it because it didn’t meet quality standards.

You’re likely to only receive a handful of tests per month, maybe two a week if you’re lucky. Realistically, if you get one test a week, and everything goes perfectly for $8 each, you’ll earn maybe $40 – and that’s a big maybe. You probably can only bargain on $18 monthly, which is good for minimal work, but hardly enough.

If you want user testing to get you more pocket money, you can look at using multiple similar sites for a greater income stream. Some of these sites include:

How Long Does It Take To Receive Earnings From IntelliZoom?

The great news about IntelliZoom is that there is no minimum payout, so once you’ve successfully (note: successfully) finished a study or task, the money will reach your PayPal in 21 days. IntelliZoom only pays via PayPal, so when you sign up, you’ll want to use your PayPal-linked email.

Sadly, the site doesn’t have any process telling you whether your completed test is pending, successful, or failed. Not on your profile on the website, not via email, nothing, so it is just a guessing game until a month has passed and you don’t get payment.

This ghosted communication has left many IntelliZoom testers upset. If you want to contact them by email about it, you probably won’t hear back either, so it leaves many to believe that IntelliZoom is a scam. Still, truthfully, they aren’t required to pay you if they believe the study was unsatisfactory. The best you can do is keep trying and play a hit-or-miss game.

Other People’s Reviews

There is a mixed bag of reviews, which is best unpacked by the level of rating. The overall verdict on Trustpilot is 2.3 stars, but there are only 34 reviews currently. Other sites also reflect a low rating. If you’re still determining if IntelliZoom is worth it, looking at what others say gives you a better idea.


The Good Things People Have To Say


These IntelliZoom members have experienced the good side and have spent quite some time with the company. They enjoy regular tests, have no issues with payment, and are happy with the rate, which shows that they aren’t a scam and that there is success to be experienced. One user also mentions that the more you use IntelliZoom, the more invitations you’ll likely receive.

Out of all the reviews, the positives are summed up as follows:

  • Good rates for studies and tasks.
  • Easy to use.
  • Enjoyable work.
  • Doesn’t require a lot of effort.
  • Some users get tests regularly.

The Negatives People Have To Say

IntelliZoom has a bad reputation for not paying testers for their hard work, and the main reason it is frustrating is that there’s a profound level of unknowingness whether their test is approved or not. Another broadly experienced issue is a lack of tests, which were more frequent once upon a time.

Understandably, many more people have since joined IntelliZoom, making the pool too large for the volume of clients, but if the algorithm rewards frequent good-quality testers, you may want to bite the bullet and try your luck to get more studies and tasks.

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The negative reviews in summary:

  • Extremely slow payout time.
  • Lack of communication on passing tests.
  • Low invitation frequency.
  • Tests get rejected.
  • Difficult to pass the screening questions.
  • Not happy with the pay rates.


Starting anything new can leave you a little frazzled, especially when it comes to working online, so in case we’ve missed something, some of the burning questions that get asked frequently might help clear the air, especially when it comes to payment.

What Payment Method Does IntelliZoom Use?

IntelliZoom makes use of the good old PayPal method. Unfortunately, there are no other options, and if you signed up with a non-PayPal email, you’d need to link it to get paid. Note that you’ll wait up to 5 working days for your study to clear for payment and a further 21 days to clear into your account.

Once you’ve linked your PayPal to IntelliZoom, payments are automatic and hassle-free, so to get there, you need to do the following:

1. Log in and go to your IntelliZoom Panel Dashboard

2. Click on the PayPal integration banner (it will be there if you aren’t already linked)

3. The banner will open up your PayPal login, where you sign in and accept the IntelliZoom connection request

If the banner doesn’t appear and you want to ensure your PayPal and IntelliZoom are linked, you can do the following:

1. Log into your PayPal account

2. Click on the wheel icon in the top right corner

3. Open the ‘Security’ option

4. Click on “Permissions You’ve Given.”

5. Look for IntelliZoom, and if it’s there, you’re linked

6. If not, contact the help desk on IntelliZoom.

Does IntelliZoom Have A Mobile App?

IntelliZoom does not have a designated mobile app. Luckily their website is compatible with phone browsers without the need to annoyingly scroll around to get the site to fit the screen. You can do non-TOL tasks on your phone, but TOL studies require recording software, and you will need a computer to complete them.

How Do I Get More Invitations On IntelliZoom?

IntelliZoom is getting more well-known as the demand for online work has risen, so to give yourself the best shot at getting studies, you’ll need to ensure your profile is 100% complete to be favored in the algorithm.

Once that’s done, and you’ve passed your practice study to the best of your ability, you’ll want to remain attentive to your email. As soon as you receive an invitation, accept it and answer the screening questions immediately.

If you don’t pass, continue to respond to invitations promptly and go through screening. The algorithm will eventually determine that you’re receptive and send more invitations your way. Always do your best in the actual study, expressing everything you can to keep your quality score high and your profile favorable.


So, does IntelliZoom really pay out in 2023? Yes, in a word, they do, but not very much. They’re a legitimate company that forms part of UserZoom, and it’s simple to sign up and start earning. You get between $2 and $10 for completing user testing tasks and studies, but you only get a handful a month.

You need to qualify to get to the paid test and pass quality checks before you get paid almost a month later, but if you use IntelliZoom with other user testing sites, you should be able to create a stream of income. There are many bad reviews on IntelliZoom, but if you can look past the hiccups, there could be a success story in the making.





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Jorge Raziel author of Thebestbusinessadvice


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